50+
performance metrics
accessible online
3,000+
service requests
managed annually
20,000+
spares procured and
shipped every year
Service Management
Easily manage your water system's maintenance and service needs through the CN Account platform, ensuring your systems are always running at optimal performance.
QuickStart Preventive Maintenance
Setup quick and efficient preventive maintenance to proactively care for your water systems, minimizing downtime and avoiding costly repairs. With tailored reminders and data-driven scheduling, you can ensure maintenance at the right intervals, keeping your water system at peak efficiency.
Submit and Track Support Requests
CN Account has a simple, intuitive interface to raise support requests directly through the platform. You can monitor the status of each request in real-time, from submission to resolution. You also receive notifications and updates to keep you informed every step of the way.
QuickStart Preventive Maintenance
Setup quick and efficient preventive maintenance to proactively care for your water systems, minimizing downtime and avoiding costly repairs. With tailored reminders and data-driven scheduling, you can ensure maintenance at the right intervals, keeping your water system at peak efficiency.
Submit and Track Support Requests
CN Account has a simple, intuitive interface to raise support requests directly through the platform. You can monitor the status of each request in real-time, from submission to resolution. You also receive notifications and updates to keep you informed every step of the way.
Service Request Tracking
3,000+
service requests raised and managed annually
100%
digitization –issue diagnosis to resolution and CAPA
Ordering Spares
Managing spare parts is simple with CNAccount’s Spares Marketplace, ensuring you always have access to the componentsyou need to keep your water systems operational.
Comprehensive Spares Catalog
The Spares Centre gives you access to over 1,000+ high-quality spare parts and consumables from our network of trusted suppliers. You can easily browse categories based on your system requirements, from filters and valves to critical components specific to your high-purity water systems.
Instant Quotes and Order Tracking
CN Account simplifies the procurement process with instant, auto-generated quotes for the parts you select. Once an order is placed, you can track its status in real-time, from processing to dispatch and delivery. The system ensures you have visibility over every step, minimizing delays and ensuring you always have the parts you need.
Comprehensive Spares Catalog
The Spares Centre gives you access to over 1,000+ high-quality spare parts and consumables from our network of trusted suppliers. You can easily browse categories based on your system requirements, from filters and valves to critical components specific to your high-purity water systems.
Instant Quotes and Order Tracking
CN Account simplifies the procurement process with instant, auto-generated quotes for the parts you select. Once an order is placed, you can track its status in real-time, from processing to dispatch and delivery. The system ensures you have visibility over every step, minimizing delays and ensuring you always have the parts you need.
Order Tracking and Management
20,000+
spare parts delivered
each year
each year
100%
days average order to
procure time for spares
procure time for spares
Account Insights
CN Account gives you a comprehensive overview of your past interactions, allowing for smarter decision-making and proactive management of resources.
Complete Service & Order History
Access a detailed history of your service requests and past orders, including spare parts, consumables. This feature allows you to forecast future needs, ensuring you have the necessary resources when required.
Report Generation
You can generate reports on various aspects of your operations, including system performance, service history, and order status. These reports help you stay proactive by highlighting upcoming maintenance needs and identifying areas where operational efficiency can be improved.
Complete Service & Order History
Access a detailed history of your service requests and past orders, including spare parts, consumables. This feature allows you to forecast future needs, ensuring you have the necessary resources when required.
Report Generation
You can generate reports on various aspects of your operations, including system performance, service history, and order status. These reports help you stay proactive by highlighting upcoming maintenance needs and identifying areas where operational efficiency can be improved.
Service History Tracking
5,000+
service reports
generated annually
generated annually
200+
active users every
month
month
Paperless Operations
Through a fully digital platform, CN Account enables you to manage all essential records in a secure, accessible format, ensuring continuous transparency and auditability.
Documentation & Certificates
Get instant, digital access to vital documents such as system certificates, service logs, and compliance records. This simplifies audits and inspections, ensuring you're always prepared to meet regulatory standards, without the clutter of physical paperwork.
Audit Trail and Transparency
From spare parts orders to service interventions, every event is tracked and recorded in real-time, providing complete traceability and accountability without the need for paper records.
Documentation & Certificates
Get instant, digital access to vital documents such as system certificates, service logs, and compliance records. This simplifies audits and inspections, ensuring you're always prepared to meet regulatory standards, without the clutter of physical paperwork.
Audit Trail and Transparency
From spare parts orders to service interventions, every event is tracked and recorded in real-time, providing complete traceability and accountability without the need for paper records.
Contracts & Documents
2,200+
contracts and documents managed on CN Account
350+
contracts and documents accessed every month